Terms of Service

1. Eligibility and Acceptance

By accessing or using the Service, you represent and warrant that you are using the Service in a business capacity and have the authority to accept these Terms on behalf of your organisation.

2. Service Availability and Changes

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We may modify, suspend, or discontinue features at any time. Where changes materially affect paying customers, we will provide reasonable notice.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with all applicable laws, including but not limited to:

• UK General Data Protection Regulation (UK GDPR)
• Privacy and Electronic Communications Regulations (PECR)
• CAN-SPAM Act (if applicable)

You agree not to:

• Use any data obtained through the Service for unsolicited marketing or spam
• Resell, redistribute, or sublicence access to the Service or the data obtained from it
• Attempt to scrape, copy, or extract data in bulk without authorisation
• Interfere with or disrupt the integrity or performance of the Service

5. Data Protection and Processing

In providing the Service, Argento Search may process personal data on your behalf. For the purposes of UK GDPR:

• You are the Data Controller
• Argento Search is the Data Processor

We will only process data in accordance with your instructions and applicable data protection law. Our Privacy Policy sets out how we handle personal data and forms part of these Terms. Where we process personal data on your behalf, our Data Processing Agreement applies and is incorporated into these Terms.

6. Payment, Billing and Renewal

Paid plans are billed in advance on a monthly or annual basis via our payment processor. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel. Subscriptions renew automatically at the end of each billing period at the then-current price unless cancelled before renewal.

You may cancel at any time via your account settings. Cancellation takes effect at the end of the current billing period, and you will retain access until then. Fees already paid are non-refundable except where required by law.

If a payment fails, we may suspend or downgrade your account until payment is received. We may change pricing at any time; changes will apply from your next renewal and we will give reasonable notice.

Early-access pricing: Where we offer a customer an early-access or "locked for life" rate, that rate will continue to apply for the duration of their continuous active subscription, subject to these Terms. If the subscription lapses or is cancelled, the locked rate no longer applies on re-subscription.

7. Free Trial

Eligible new users may start on a free trial of the Launch plan. At the end of the trial, your account will automatically convert to a paid subscription at the plan's current rate unless you cancel before the trial ends. You may cancel at any time during the trial via your account settings, in which case you will not be charged. We reserve the right to determine eligibility and to withdraw or modify trial terms at any time.

8. Partner Matches

The Service operates on a Partner Match model. One Partner Match equals one scored, enriched partner returned to you. Your plan includes a monthly allocation of Partner Matches. Unused Matches do not roll over and expire at the end of each billing cycle. Partner Matches have no cash value, are non-transferable, and are not refundable. Misuse or attempts to circumvent usage limits may result in account suspension or forfeiture of Matches.

9. Data Accuracy

The Service discovers, enriches, and scores partner and publisher data using automated methods and third-party sources. While we work to provide useful and relevant results, we do not warrant that data returned by the Service is accurate, complete, current, or suitable for any particular purpose. You are responsible for verifying information before acting on it, including before contacting any individual or organisation.

10. User Content

You retain ownership of any data, queries, lists, or materials you submit to the Service ("User Content"). You grant us a non-exclusive, worldwide licence to host, process, and use User Content solely to provide and improve the Service. You are responsible for ensuring you have the right to submit User Content and that it complies with applicable law.

11. Third-Party Services and Sub-processors

The Service relies on third-party providers for hosting, database, payment processing, email delivery, and AI-assisted analysis. Your use of the Service may also be subject to the terms of these providers where applicable. We are not responsible for the availability, accuracy, or conduct of third-party services. A current list of sub-processors is available on request. We may add or replace sub-processors and will take reasonable steps to ensure they offer appropriate safeguards for any personal data they process.

12. Intellectual Property

All content, design, data structures, and code of the Service are owned by Saasology Limited or its licensors.

You are granted a limited, non-exclusive, non-transferable licence to use the Service for your internal business purposes.

You may not:

• Copy or reproduce any part of the Service without permission
• Reverse engineer, decompile, or attempt to derive the source code of the Service
• Use any branding, logo, or trademark associated with Argento Search without our prior written consent

13. Confidentiality

Any non-public information disclosed by either party during use of the Service (including features, pricing, or internal business information) must be treated as confidential and not disclosed to third parties without prior written consent.

14. Limitation of Liability

To the maximum extent permitted by law:

• Argento Search shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability for any claim arising out of your use of the Service shall not exceed the total amount paid by you, if any, in the 12 months preceding the claim

Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify and hold harmless Saasology Limited and its employees, officers, and agents from any claims, losses, or damages arising from your breach of these Terms or your use of the Service.

16. Termination

We may suspend or terminate your access to the Service if you breach these Terms, for suspected fraud or abuse, or where required by law. Where reasonable, we will give you notice and an opportunity to remedy the breach.

You may cancel your subscription at any time as set out in Section 6.

Upon termination, your right to use the Service will immediately cease. Provisions relating to intellectual property, limitation of liability, confidentiality, and indemnification shall survive termination.

17. Force Majeure

Neither party will be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, strikes, pandemics, internet or power outages, or failures of third-party providers.

18. Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you.

19. Notices

We may give notice under these Terms by email to the address associated with your account, or by posting a notice within the Service. Notices to us should be sent to support@argentosearch.com.

20. Export and Sanctions

You represent that you are not located in, and will not use the Service from, any country subject to UK, EU, or US sanctions, and that you are not on any restricted party list.

21. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force.

22. Entire Agreement

These Terms, together with our Privacy Policy and any order form or plan details, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

23. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted with an updated "Last Updated" date, and where they materially affect paying customers we will provide reasonable notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

24. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

25. Contact

If you have questions or concerns about these Terms, please contact us at support@argentosearch.com.

26. Company Information

Saasology Limited

Company Number: 15456097

Registered Address: 41 New Cross Street, Swinton, Manchester, M27 4TU, United Kingdom